Terms of Use

1. Acceptance of Terms

By visiting our website, booking an appointment, becoming a member, or otherwise using our services, you accept these Terms and our Privacy Policy. We may update these Terms from time to time; continued use after changes means you accept the updated Terms.

2. Description of Services

Holy City Med provides primary care, urgent care, weight loss, behavioral health, work-related care, and related medical and membership services in the Charleston, South Carolina area, including in-clinic and virtual (telehealth) visits. Information on this website is provided for general informational purposes and does not replace a professional medical evaluation.

3. Use of the Website

You agree to use the website lawfully and not to:

• Interfere with or disrupt the site, its security, or its servers
• Attempt to gain unauthorized access to any part of the site or accounts
• Use the site to transmit harmful code, spam, or unlawful content
• Copy, reproduce, or resell site content without permission

4. Appointments, Membership, and Payment

Booking requests submitted through the site are requests, not confirmed appointments, until confirmed by our team. Membership terms, fees, and cancellation policies are provided at sign-up. Payments are processed through secure third-party providers. You are responsible for the accuracy of the information you provide.

5. Intellectual Property

All content on this website, including text, graphics, logos, and the Holy City Med name and brand, is owned by or licensed to Holy City Med LLC and is protected by applicable intellectual-property laws. You may not use it without our prior written permission.

6. SMS / Text Messaging Terms

If you opt in, Holy City Med will send you text messages, including appointment reminders and transactional updates and promotional and marketing messages (such as membership updates, offers, and health tips).

• Program name: Holy City Med
• Message types: appointment reminders, membership and account updates, promotional offers, and health information
• Opt-in: via web form at holycitymed.com, in-clinic form, or recorded verbal or written consent
• STOP: Reply STOP to cancel. You may receive one additional message confirming your opt-out.
• HELP: Reply HELP for help. You can also contact us at [email protected].
• Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Message frequency varies. Consent to receive texts is not a condition of purchase. Our messaging complies with the TCPA and carrier requirements. See our Privacy Policy for how we handle text-messaging opt-in data.

7. Medical Disclaimer

Content on this website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. See our full Disclaimer. Always seek the advice of your physician or other qualified health provider with any questions about a medical condition, and call 911 in an emergency.

8. Telehealth & Virtual Visit Consent

Holy City Med offers virtual (telehealth) visits in addition to in-clinic care. By choosing a telehealth visit, you consent to receive care by video or phone and acknowledge the following:

• Telehealth uses electronic communications to deliver care and may not be appropriate for every condition. Your provider will tell you if an in-person visit is needed.
• As with any technology, telehealth has limitations, and technical issues may occasionally interrupt or delay a visit.
• We take reasonable steps to protect the privacy of your telehealth sessions, but no electronic transmission is completely secure.
• Telehealth is not for emergencies. If you have a medical emergency, call 911 or go to the nearest emergency room.
• You may withdraw consent to telehealth at any time and request an in-person visit.

Telehealth services are provided to patients physically located in South Carolina at the time of the visit.

9. Provider Licensing & Credentials

Care at Holy City Med is provided by licensed healthcare professionals credentialed to practice in the State of South Carolina, which may include physicians (MD/DO), physician assistants (PA-C), nurse practitioners (NP), and other qualified providers. Our providers practice within the scope of their South Carolina licenses. Provider names and credentials are available on our Our Team page and on request.

10. Testimonials & Results

Any patient testimonials or statements that appear on our website reflect individual experiences. Results are not typical and individual results will vary based on your health, circumstances, and adherence to care. Testimonials are not a guarantee that you will experience the same outcome, and they do not constitute medical advice.

11. Disclaimer of Warranties

The website and its content are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or secure.

12. Limitation of Liability

To the fullest extent permitted by law, Holy City Med LLC and its owners, providers, and staff will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website. Nothing in these Terms limits liability that cannot be limited under applicable law.

13. Third-Party Links

Our site may link to third-party websites and services. We are not responsible for their content, policies, or practices. Accessing them is at your own risk.

14. Termination

We may suspend or terminate access to the website at any time, without notice, for conduct that violates these Terms or is otherwise harmful.

15. Governing Law

These Terms are governed by the laws of the State of South Carolina, USA, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in South Carolina, and you consent to their jurisdiction.

16. Changes to These Terms

We may revise these Terms at any time. The "Last updated" date at the top reflects the current version. Continued use of the site after changes constitutes acceptance.

17. Contact Us

Questions about these Terms? Contact: